Terms and Conditions of MenScript


Welcome to MenScript! As a leading online platform, we provide specialised e-health services and health products specifically designed for men aged 18 and older in the Netherlands. Our mission is to provide you with easy access to quality healthcare and cosmetic products, right from the comfort of your own home. These Terms and Conditions have been created to provide a clear understanding of what you can expect from us and what we expect from you. By using our services, you agree to these terms, so please take the time to read them carefully.

Terms of Use

Our services are exclusively available to men who are 18 years of age or older. When creating an account on MenScript, we ask you to provide accurate and up-to-date information. This is crucial for the proper delivery of our services. Our offerings range from medications such as finasteride and Viagra to cosmetic products, all specifically tailored to the needs of men. We emphasise the importance of responsible use of our services and products, and expect you to use them in accordance with our guidelines and applicable laws.

Privacy Policy and Data Protection

Your privacy is of the utmost importance to us. MenScript strictly adheres to the General Data Protection Regulation (GDPR). This means that we treat your personal and medical data with the utmost care. We only use this information to provide our services and never share it with third parties without your explicit consent, unless required by law. Your data is securely stored and only accessible to authorised personnel. You are entitled to access the data we hold about you at any time and can request corrections or deletion.

Limitations in Medical Services

As an e-health service, we recognise the limitations inherent in providing medical care online. While we strive to provide you with accurate and useful health information, our services cannot fully replace personal medical consultations. Therefore, we always advise you to consult a doctor or healthcare provider for specific medical conditions or emergencies. Our services are intended as a supplement to, and not a replacement for, traditional medical care.

User Responsibilities and Obligations

As a user of MenScript, you are responsible for providing accurate and complete information. This includes, but is not limited to, your personal and medical data. It is important to understand that the effectiveness of our services heavily relies on the accuracy of the information you provide. We expect you to use our services and products responsibly, respecting the guidelines and regulations we provide. Unauthorised or fraudulent use of our services is strictly prohibited and may result in the termination of your access to our services.

Payment and Refund

At MenScript, we strive to be transparent about the costs of our services and products. The prices for our services are clearly stated on our website and can be paid through the various payment options we provide. We understand that circumstances may change, so we offer a flexible cancellation and refund policy. If you decide to cancel an order, please let us know as soon as possible so that we can assess your situation and, if applicable, process an appropriate refund.

Intellectual Property

At MenScript, we value our unique identity and the content we provide. All content on the MenScript website, including but not limited to website design, text, graphics, and photos, is the exclusive property of MenScript and is protected by intellectual property rights. This includes copyrights, trademarks, and other forms of intellectual property.

It is important to emphasise that without our express written permission, it is prohibited to copy, reproduce, republish, upload, post, disclose, or distribute any part of our website. This prohibition includes all forms of content, including text, images, logos, and any other material found on our site. Unauthorised use of our material may result in legal action and claims for damages under applicable law.

We understand that there may be situations where you may want to request permission to use specific content from our website. In such cases, you can contact our customer service. We are open to inquiries and will consider granting permission depending on the intended use and nature of the requested content.

Our intellectual property policy is intended to protect the integrity and unique value of the MenScript website and the services we provide. We kindly ask you to respect our rights and contribute to the preservation of the quality and authenticity of our services.

Limitation of Liability

MenScript strives to provide high-quality e-health services and products. However, given the nature of e-health, it is possible that the information provided may not fully correspond to your specific health situation. MenScript is not liable for damages arising from or in connection with the use or inability to use our services, unless such damages are caused by intent or gross negligence on our part. This includes, but is not limited to, direct, indirect, incidental, consequential damages, or damages for lost profits, data loss, or business interruption.

Users are reminded that they should always seek the advice of a doctor or other qualified healthcare provider for specific questions about their health condition. MenScript is not responsible for decisions or actions taken based on the information or services offered on the website. The use of the website and services is entirely at the user's own risk.

Changes to the Service and Terms

MenScript reserves the right to introduce changes to the content, services, prices, and these Terms and Conditions at any time. Changes to the Terms and Conditions become effective once they are published on the website. It is the user's responsibility to regularly review these terms. Continued use of our services after such changes implies acceptance of the new terms.

Termination and Suspension of Services

MenScript reserves the right to terminate or suspend your access to our services if you violate these Terms and Conditions. This includes, but is not limited to, misuse of the services, fraudulent activities, providing false or misleading information, or engaging in activities that may harm our operations or jeopardise our reputation.

In the event of termination, we will inform you of the reason for termination and provide you with the opportunity to complete any outstanding transactions, unless such action poses a risk to MenScript, other users, or is in violation of the law.

Complaints and Disputes

Complaints regarding our services can be submitted by sending an email to our complaints department. We take complaints seriously and strive to address them within a reasonable timeframe. If you are not satisfied with the handling of your complaint, you may take further steps according to Dutch legislation.

In the event of a dispute, we will first attempt to find a resolution through our customer service. If a dispute cannot be resolved and leads to a legal conflict, it falls under the jurisdiction of the competent Dutch court.